Apartment Management:

 

  • Financial budgeting and monitoring of monthly expenses

  • Monthly financial statements (paperless)

  • Turnaround management strategies for underperforming apartments

  • 24-hour emergency on-call maintenance service

  • Frequent tenant interaction and interior/exterior inspections

  • Strong rent collection procedures and eviction coordination 

  • Comprehensive tenant screening, including: Credit history, background check, eviction history, employment verification, and income verification

  • Hiring, training, supervision, and firing of all on-site managers and maintenance personnel

  • Oversight and supervision involving city inspections (housing department, code enforcement, Section 8)

  • Multi-Unit Discounts

  • Inspect vacant units with a complete write up & photographs of work needed

  • Post a for rent sign, lockbox, and brochure box with fliers at select locations

  • Conduct market survey of similar vacant units in the area

  • Order out and prepare vacant unit for rent ready

  • Advertise vacant unit

  • Screen and qualify prospective tenants, including running a credit report, and verifying all information on a resident's application

  • Execute rental agreements and leases

  • Hire and supervise onsite resident managers for Multi-Unit Complexes

  • Effective handling of all tenant related problems

  • Property software program – Appfolio

  • Collection of rent and deposit into trust account

  • Tenants have the option of paying online, with personal check or money order

  • Payment of all operating bills, including utilities and maintenance

  • Payment of trust deeds & association dues

  • Payment of property taxes and insurance

  • Issue 7-Day to quit notices on all past due tenants

  • Coordinate any eviction procedures with Unlawful Detainer Attorney

  • Review all utility and repair bills prior to payment

  • Owner disbursements monthly by check or direct deposit

  • Monthly reports mailed or emailed to investors

  • Order out all minor repairs needed

  • Inspect and schedule all necessary vacancy rent ready work

  • Secure bids from contractors and negotiate contracts for major repairs

  • Bill back tenants when they are the cause of repair

  • Vendor discounts passed to the investor

  • Professional for rent signs

  • Internet – The Multi-List Service, Our website, Craig’s List, Zillow,  & over 100 additional sites through our integrated software

  • Custom Fliers used in Brochure boxes and vacant units at select location